FAQs

Inside Riyadh: on the same day
Outside Riyadh: within 1-3 working days
Friday is off

We strive to ensure that all of our customers are satisfied with their purchases. If you are not satisfied with your order, please refer to our Returns Policy page for detailed information on returns.

Perfumes, socks, glasses and accessories in general

The customer has the right to request one request, either for exchange or return

Discounted products are not subject to return, only exchange
Submitting an exchange or return request can be done via WhatsApp only.

Gulf countries: within 4-6 days
Rest of the world: within 8-11 days
Friday is a holiday

1- Cash on delivery service is not available

2- Exchange or return service is not available.

3- If the customer does not receive the order, a fee of 200 riyals will be charged for the first half kilo + 30 riyals for each additional half kilo.

Yes, the safety of our customers is our top priority. Our website uses advanced encryption technologies to ensure the protection of your information.

We accept a variety of payment methods, including Visa, Master, Mada, American Express, Tamara, Tabby, and others.

We prioritize your security. Our website uses advanced SSL (Secure Socket Layer) encryption to protect your personal and financial information. This means that your details are transmitted securely every time you submit any form of data on our website.